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What is a Joey?
A Joey is a fabric pouch designed to hold a silicone prosthetic for trans men and people who pack. It is a unique design that allows you to choose your own underwear and pin the Joey to it.
After experimenting for a few year cutting holes into socks, Ro knew there had to be a better system that was more comfortable than harnesses and jock straps and cheaper than specialty underwear. Together, Ro and Kalyn designed a simple prototype that is now the Classic Joey. Joeys now come in a range of sizes and styles, including hole and no hole designs. STPs can be used in the custom STP Joey, but otherwise Joeys are meant for everyday packing. They are not designed for pack and play.
How do I use my Joey?
It’s easy, but it might take a little practice until you get the hang of it!
Turn the pouch inside out.
Insert your packer so that it fits comfortably at the bottom and most of it hangs out of the hole
Turn it back out
Pin the Joey onto any briefs, boxers, swim suit, etc. with the solid panel facing your skin
The pin should be attached to the bottom edge of the waistband of your briefs.
What can I expect?
Your order will be processed and put into the mail within 2 days. Joeys are packaged in a discrete brown envelope with no logos, and the name we use on the envelope will be whatever you include in your shipping info (not billing).
The customs claim form will say the contents include a fabric pouch and pin (we have to describe what's in the package to get it across the border). Your package will arrive within the month as it takes up to 4 weeks to send from Canada.
If you've chosen standard shipping, there is no tracking or insurance. If you want your order tracked, please choose the tracked shipping option.
Because of the personal nature of Joeys, we cannot accept returns or exchanges, except in the case of a manufacturing flaw. Joeys are individually inspected before they are mailed out.
If there is something wrong with your Joey, please send a photo showing the issue, as well as your name and order number to us and we will work with you to resolve the issue.
I can’t afford a Joey. Can I get a free one?
We recognize that lots of people are struggling financially and we want to be a generous company. Please apply to our Pay it Forward program if you want to get on a waiting list for a free Joey, and please keep your eye out for giveaways on our Instagram page.
I haven’t got my Joey yet! What should I do?
Please look at your order confirmation. Is your address complete and correct? If so, your Joey should get to you within 15-25 business days depending on your region. If you need to add more information to your shipping, or change your shipping address, we can send out another package, but you will need to pay shipping again. We are happy to refund the price of the Joey if your envelope is returned in the mail to us as undeliverable, but we cannot refund the shipping.
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